Employee Spotlight: Matt Caulfield, Production Manager

5/18/2018 (Permalink)

Matt Caulfield is a production manager at SERVPRO of Milford-Orange-Stratford.

Going above and beyond is the norm for our employees.

Every day, we see them give their all and then some to our customers. This month, we'd like to recognize Matt Caulfield for his dedication to his work at SERVPRO of Milford-Orange-Stratford.  

Matt has been at SERVPRO for five years, having come from the construction and mortgage industries. He is the kind of guy who throws himself whole-heartedly into whatever he does and has worked his way to a position of Production Manager at SERVPRO.  Matt is an extremely dedicated professional who is courteous, cares about his customers, is quick to return phone calls and sincerely wants the best outcome for his clients. In fact, clients often go out of their way to let us know how impressed they were with Matt's service.  

Matt lives in Milford, CT and is an avid fan of the Minnesota Vikings and the Georgia Bulldogs. An athlete himself, Matt loves snowboarding, football and working out. He can't pass up a piece of pizza and loves country music. I was surprised to learn that his favorite tv show is "This is Us" - you never know who is watching that show! His dream is to spend time on a Caribbean Island someday.  

Matt's co-workers know that if they need a hand with anything, he is there to help- often without being asked. He is a pleasure to work with and brings a positive vibe to our office and the work site.  Matt finds it personally rewarding when he can take an overwhelming loss and turn it around for the very best outcome for the customer. In an industry like ours, where homeowners are dealing with stressful and often emotional situations, Matt's commitment to help, and not just "get the job done", truly makes a difference.