Yes, We're Open and Safely Restoring New Haven County Homes After Water Damage

4/1/2020 (Permalink)

The Covid-19 pandemic has caused most of our lives to halt to a stop. Despite this, home and business owners still face many of the same challenges that existed prior to this outbreak. Dishwashers malfunction, roofs leak and basements flood just like before.

We are all concerned about spreading the coronavirus and some of our friends and customers have expressed concern over having people in their homes and businesses. Yet, water damage must be addressed quickly. Please be assured that our crew is practicing the highest level of safety as they work, for their own protection as well as yours. Some of the practices our franchise is adhering to strictly are:

• Personal Protection Equipment: Our crew is wearing gloves and masks on every job
• Social Distancing: We are following social distancing guidelines and maintaining a safe distance from each other as well as those who must remain in the building as we work
• Disinfecting: We are wiping down surfaces that we touch - such as doorknobs and light switches -  with SERVPROxide, a hospital grade disinfectant. When deemed necessary, we are also applying the same disinfectant with a fogger in order to further sanitize. 

Why can't you just wait for a few weeks until things go back to normal?

Unfortunately, the more time that goes by with untreated damage, the worse the situation gets. 

The First 24 Hours:

• Drywall, which is found on the walls and ceilings of most Connecticut homes, gets saturated and begins to disintegrate. Many people discover their water leak only after the ceiling is already on the floor. That's how quickly this can happen. 
• You will notice a musty smell and normal household odors grow stronger. 
• Any uncoated metal surfaces, which are vulnerable to moisture in the air, will begin to tarnish.
• Your furniture may begin to show signs of damage. In particular, laminated furniture and flooring will begin to swell and crack due to the moisture. 
• Free-floating laminated flooring may also begin to pop out of place due to swelling.

48 Hours to 1 Week: 

• The 'clean water' situation will have been upgraded to a 'gray water' intrusion.
• You will notice an earthy smell in the home, which is caused by standing water as well as building materials and contents that have begun to decay.
• Because of the high moisture levels, fungi, mold and mildew will begin to grow at this time, especially on porous materials such as sheetrock and carpeting. 
• Wood building materials begin to show signs of damage as they swell, warp and split. You will notice this on window frames, wall moldings, the interior doors in your home and even studs and joists at this time. 
• Rust and corrosion will begin to occur on metal items. 
• Electronics in the home will begin to malfunction. 
• Wood flooring and furniture begin to swell from the saturation. 
• The Indoor Air Quality in the structure is compromised and health hazards can become an issue. Occupants of the home who are at risk due to health issues may begin to experience negative health effects.

More Than 1 Week: 

• A 'black water' situation is most likely the case at this time due to the growth of bacteria and other harmful contaminates in the home. 
• Mold spores will spread quickly and begin to break down natural materials, wallpaper, wood paneling, and other building materials
• The structural safety of the home is in question as wood building materials are compromised.
• The air quality in the home can pose a danger to all inhabitants.
• The costs associated with your insurance claim exponentially rises.  The demolition and replacement of, rather than the restoration of, damaged materials becomes necessary. 
• Our water damage restoration crews will be required to wear personal protection equipment in order to work in your home.