Sometimes, it's the Little Things

9/21/2020 (Permalink)

We often write about the high tech machinery, extensive training and proprietary cleaning agents that our franchises uses.

While it’s true that these things are a necessary and important component of our work here at SERVPRO,  it’s also the little things that we do that make our franchise special.

Sometimes, it’s cleaning and sanitizing a child’s favorite toy before any of the other household contents after a fire. It’s working around a business owner’s schedule as much as possible so that their business can keep running despite the damage. Or making sure that a customer understands the restoration process and what our crew will be doing each day while working in their home. It’s getting to your house quickly after a call and respecting your space while we are working there by being neat and courteous. It’s polishing each knickknack one by one and packing your special items with care. 

Yes, we are the team to call if you want highly trained technicians with expensive equipment cleaning up your water or fire damage. We are also the team that is committed to making your experience as easy as possible.